Policies, Privacy, and Terms

ResumeQuality reserves the right to decline resume writing projects for any reason.

Privacy Policy:

ResumeQuality is committed to the security and privacy of your information. We comply with federal and state regulations as well as industry standards set forth to protect your information.

Resumes We Do Not Prepare:

Information Collection:

While we enjoy speaking with our valued customers at anytime before or during the resume writing process, it is not logistically possible to accurately and reasonably dictate/transcribe all information needed to complete the resume verbally. Most of the information needed to prepare the resume needs to be typed and sent by email or uploaded through our website. Most of the information we need will be found on current or past resumes.

If you only have your resume and information in the form of a hard copy, fax, scan, image, or any of these scanned into a PDF files, please contact us first before proceeding. In general, we do not accept these and we reserve the right to decline writing projects if any of these methods are used. You are welcome to email us what you have and we will reply back promptly to let you know if we are able to work with what you have.

We acknowledge receipt of information received and let customers know promptly if we need additional details or clarifications. When the information required to complete the resume is provided after 3:00 p.m. EST it will be considered received the next day.

ResumeQuality customers are always welcome to send more information in writing anytime after the initial information gathering and collection, but it may delay the completion of the resume by up to 72 hours from the time the additional information was received.

Resume Formats and Delivery:

The final resume copies will be delivered in the form of a Microsoft Word, Adobe PDF, and ASCII Text documents. If a cover letter and thank you letter applies, these documents will be delivered in the form of a Microsoft Word document only in order for people to make small customizations (position title and company).

Resume Completion:

ResumeQuality will email the completed resume the next business day (Monday through Friday) after receiving all of the information required to complete the resume, excluding holidays. Due to scheduling, when a customer provides the information needed to complete the resume after 24 hours from the initial purchase date and time, Sunday through Saturday, the resume will be completed within 72 hours.

If no changes are received within seven days after sending a completed resume to a customer, it is assumed that the resume was accepted and the resume service is complete. We will not continue to revise and rewrite resumes after this period. Of the thousands of resumes we have constructed we have never been asked to rewrite a resume. We prepare resumes correctly the first time.

ResumeQuality only retains completed resumes for 60 days.

Miscellaneous Terms:

An additional charge applies when meeting customers in person and will be in addition to the prices shown on this website. No resume coupons will be redeemable. All ResumeQuality team members are experts in every aspect of hiring, HR/staffing, recruiting, and resume writing. There is no benefit to meeting customers in person. We do not collect all information verbally or provide hard copies of resumes.

Using a resume over two pages is rarely advisable for several reasons. Do not expect your resume to be longer than one or two pages. ResumeQuality will construct your work experience appropriately based on how quality employers assess resumes and candidates.

Resume Guarantee:

Your 100% satisfaction is guaranteed or we will completely rewrite or revise your resume for free until the resume is accepted. If no changes are received within 10 days after sending the completed resume it is assumed the resume was accepted and the service is complete. We do not refund payments due to the hours required to construct a professional resume presentation. We have never been asked for a refund.

Terms of Use:

Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use, and display this web site and the material provided hereon for your personal, noncommercial use, provided that you comply fully with the provisions of this Agreement. You acknowledge that this web site contains information, software, text, graphics, questions, creative suggestions, messages, comments, feedback, ideas, articles, and other materials (collectively, "Content") that are protected by copyrights, patents, trademarks, trade secrets, and/or other proprietary rights, and that these rights are valid and protected in all forms, media, and technologies existing now or hereafter developed.

Changes to Our Privacy Policy:

Our privacy policy may change to reflect new or improved site functionality or changing customer requirements. We will notify you of all such changes by updating these pages on our Web site.

Anyone can write a resume, but very few can write, format, and package a highly effective resume. Don't risk it.